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Transform Your Business With Fractional HR I want to share about a client that I worked with that needed HR assistance, but not full-time. He was only looking for small compliance ready solutions that fit his budget. We in the consultant world call that fractional consulting or “gig work.” Many businesses don’t realize this even […]

Mayday! HR Disasters That’ll Make You Feel Better About Your Business Real Messes. Real Lessons. Real Relatable. If you’ve ever had a team member quit mid-shift, dealt with drama that would rival a soap opera, or found out your “HR system” is a sticky note taped to a laptop—trust me, you are not alone. HR

Turnover Impacts Customer Satisfaction Employee turnover can significantly impact customer satisfaction, particularly in businesses that rely on personal interactions, such as retail, healthcare, and service industries. High turnover disrupts consistency, knowledge, and service quality, leading to negative customer experience. Here are 10 Ways Employee Turnover Affects Customer Satisfaction: High employee turnover can severely impact customer

DO’S & DON’TS FOR EXCEPTIONAL LEADERSHIP Creating a workplace where employees feel unified, engaged, and satisfied is the hallmark of exceptional leadership. As a leader, your actions set the tone for the organization’s culture and success. A Tale of Two Workplaces – Insights from Ann Dugstad In one of my past roles, the “Boss” was

Recognizing and Addressing Burnout Have you ever reached a point where the thought of quitting feels like the only option? Our Founder & Principal Consultant, Ann Dugstad, has over 34+ years of work experience, she has worked in roles that became almost unbearable—jobs she once enjoyed but grew to dread. Sound familiar? It took some